10-23-2018 02:01 AM
I have almost the identical issue as mish757...a 70-200 2.8 non-IS with a 7D MKii that doesn't focus at all. 4 of my other Canon lenses work perfectly fine. I took the lens to the Canon Service Center and they tried it on a 7D and it worked, so you're right about it not being the lens. Are you aware of any common issues the 7D's have with this particular lens? I even updated the firmware to the latest version.
10-26-2018 01:11 PM
"I even updated the firmware to the latest version."
Whatever this problem is it isn't the FW. If the lens worked on another camera, hopefully another 7D, the lens is OK. If other lenses work on your 7D pretty much confirms the camera is OK.
You need to take both 7D and lens to the service center. Show them what is going on with your specific gear.
10-28-2018 10:18 PM - edited 10-28-2018 10:20 PM
Thank you for your response! The Canon service techs used a 7D to replicate, then suggested I bring both cam & lens. I read another thread in this forum where someone suggested restoring the camera's default settings...I did and so far, that seems to have done the trick. So far. =)
01-21-2020 05:38 PM