02-12-2017 01:32 PM
02-13-2017 10:25 AM
02-13-2017 10:44 AM
Mine is silent and has been since I bought it some time ago. Yours should be, too.
02-13-2017 06:11 PM
Hello AMCLARSSON,
Based upon the noise you describe we recommend sending the lens into the service center for evaluation.
You may wish to fill out an online repair request form at the following link here to setup your repair using our online service.
https://www.usa.canon.com/internet/portal/us/home/support/service-repair
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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