General Printer Discussion

[carrollm1]

Where is this file hidden?  I want to retrieve pix but cannot find MY IMAGE GARDEN file!!

[ArthurJ]

Hi carrollm1,

So we can best assist you, please reply with the answers to the following questions:

• What model printer are you using?
• Are you using Windows or Mac?

We look forward to your reply.

If you would like assistance in real time, contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.

[carrollm1]

mx492

windows

[carrollm1]

I found some Image Garden on OS (C) but all the family fotos I scanned and placed into My Image Garden are MISSING