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Occasional Contributor
Posts: 7
Registered: ‎06-12-2019

Where do I find the details Kofax wants when I attempt to register the VRS 4.4 software?

Where do I find the details Kofax wants when I attempt to register the VRS 4.4 software that comes with a DR-M140 scanner? They want the Part Number, the Serial Number, the Product Code and the Machine ID.
Product Expert
Posts: 643
Registered: ‎09-30-2013

Re: Where do I find the details Kofax wants when I attempt to register the VRS 4.4 software?

Hi iosman1234.

 

All you will need to enter is your name, company, and email address. The other items should fill in automatically, if the driver has been installed correctly. Please verify that the scanner driver has been installed and the scanner is selected in the Kofax Admin Console.

 

If you have any further questions, or experience any issues, please call us at 1-800-423-2366 Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

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