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New Contributor
Posts: 3
Registered: ‎09-16-2020

When will Canon drivers be updated for Mac Big Sur operating system?

[ Edited ]

The current drivers for Canon printers on Apple produts have never worked with the beta of the Big Sur operating system. (they only print table outlines but no text).  Feedback to Apple acknowledges that many people have reported this but the reply is the "OS is operating as currently designed", meaning Apple feels its Canon's problem.

 

Once the OS is public, how long will it be until Canon releases updated drivers? Anyone have any insight, experience, or notion of when (or if) they will do so?

Esteemed Contributor
Posts: 3,383
Registered: ‎11-19-2017

Re: When will Canon drivers be updated for Mac Big Sur operating system?

Greetings,

Many people ask this same question prior to an OS release.

 

Lots of variables to consider. 

 

Hardware compatibility

Popularity of product 

Support life cycle

 

Drivers can start showing up 1-3 months before OS release, and then continue to trickle out for 3-5 months after release.  Not all products will continue to receive support, even if they run under Catalina.  In some cases, support for a new OS can be added to a recently released driver version.  Support varies and is never guaranteed.  .          

 

If you rely on you system for production, I would suggest that you not upgrade it as you may not get working drivers when the OS is officially released or at all in some cases. Playing it safe is recomended to ensure productivity.  

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
New Contributor
Posts: 3
Registered: ‎09-16-2020

Re: When will Canon drivers be updated for Mac Big Sur operating system?

I'll wait for the official reelase and a bit longer.  My HP is still working fine and if I just have to switch to them to get product support - well that's capitalism at work.

New Contributor
Posts: 1
Registered: ‎10-02-2020

Re: When will Canon drivers be updated for Mac Big Sur operating system?

A work around, not a happy one admittly, is to convert your document to a JPG or PNG and then it will print.

New Contributor
Posts: 3
Registered: ‎09-16-2020

Re: When will Canon drivers be updated for Mac Big Sur operating system?

Good news: Big Sur is out and I was able to find MacOS 11.0 drivers for my MF4700n at the Canon Singapore site.

New Contributor
Posts: 3
Registered: ‎11-13-2020

Re: When will Canon drivers be updated for Mac Big Sur operating system?

Nope, can't even print JPG or PNG from a Canon PIXMA MP470.

New Contributor
Posts: 2
Registered: ‎11-15-2020

Re: When will Canon drivers be updated for Mac Big Sur operating system?

New Contributor
Posts: 2
Registered: ‎11-15-2020

Re: When will Canon drivers be updated for Mac Big Sur operating system?

New Contributor
Posts: 1
Registered: ‎11-15-2020

Re: When will Canon drivers be updated for Mac Big Sur operating system?

I can't believe this, I have had a new MF644cdw for 3 months, updated to Big Sur, and now I can't print! What do you say Canon, " tough luck" or ?

New Contributor
Posts: 1
Registered: ‎11-17-2020

Re: Canon Pro-100 Support under Big Sur

I was personally having these issues with a Canon C2225. The US site does not offer any drivers for Big Sur, however, the UK site does. Downloading the drivers for the "C2225i" and installing the utility ( found here https://www.canon.co.uk/support/products/imagerunner/imagerunner-advance-c2225i.html?type=drivers&dr...) fixed them without any further configuration on my part. I assume this might work with some others that are not currently printing.

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