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Posts: 1
Registered: ‎08-23-2019

Scan and Copies are blank



When i scan or copy a document it is blank.  The scan shows on my desktop but when i open the PDF it is blank.  Also, when i run through a copy it comes out blank. What can i do to fix this?

Posts: 642
Registered: ‎06-05-2013

Re: Scan and Copies are blank

Hi Mboxx,

Welcome to the Canon forum! So that the Community can help you better, we will need to know what model printer you are using.  
Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

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