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Scan and Copies are blank

Mboxx
Apprentice

 

 

When i scan or copy a document it is blank.  The scan shows on my desktop but when i open the PDF it is blank.  Also, when i run through a copy it comes out blank. What can i do to fix this?

1 REPLY 1

Tiffany
Moderator
Moderator

Hi Mboxx,

Welcome to the Canon forum! So that the Community can help you better, we will need to know what model printer you are using.  
Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

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