04-17-2018 02:41 PM
11-02-2018 08:57 PM
I'm having the same problem. Installed Mac OS 10.14 Mojave and now MP Navigator will not work and has rendered my scanner useless. Mine is a Canoscan 9000F. Will this software be updated or are you forcing my model (which was working perfectly) into the trash heap, too. Please let me know.
11-07-2018 01:03 PM
Guess I have to buy a new scanner. You can bet it won't be a Canon. I am adamantly opposed to companies who make their perfectly good tech rendered useless to force upgrades. It is not a customer-oriented or environmentally friendly approach. I have several Canon products and will not buy more.
11-09-2018 04:33 PM
ugh. I just updated my parents MAC with High Sierra (10.13.6) and am
having the same problems. Can't believe I will have to buy a new scanner/printer. Looks
like Canon will lose another customer.
11-24-2018 01:22 PM
I have the same problem after installing Mojave. I would like to know when/if a Mojave-compatible MP Navigator EX will be available. Otherwise, maybe I will try downgrading to High Sierra OS. If Canon doesn't solve this problem, they will lose yet another customer.
11-30-2018 05:51 PM
Here's another less than delighted customer. I have a perfectly good Canon Lide 210. I upgraded my OS, and now I can't use the scanner. This is criminal, not because you've ripped me off, but because we now have another piece of electronic junk for the scrapheap
I don't know all the fine print on Canon's guarantee, but here's the fine print on mine: I'll never buy so much as a lens wipe from Canon again, and I'll tell anyone and everyone I can about my wonderful experience with Canon.