04-17-2018 02:41 PM
11-02-2018 08:57 PM
I'm having the same problem. Installed Mac OS 10.14 Mojave and now MP Navigator will not work and has rendered my scanner useless. Mine is a Canoscan 9000F. Will this software be updated or are you forcing my model (which was working perfectly) into the trash heap, too. Please let me know.
11-07-2018 01:03 PM
Guess I have to buy a new scanner. You can bet it won't be a Canon. I am adamantly opposed to companies who make their perfectly good tech rendered useless to force upgrades. It is not a customer-oriented or environmentally friendly approach. I have several Canon products and will not buy more.
11-09-2018 04:33 PM
ugh. I just updated my parents MAC with High Sierra (10.13.6) and am
having the same problems. Can't believe I will have to buy a new scanner/printer. Looks
like Canon will lose another customer.
11-24-2018 01:22 PM
I have the same problem after installing Mojave. I would like to know when/if a Mojave-compatible MP Navigator EX will be available. Otherwise, maybe I will try downgrading to High Sierra OS. If Canon doesn't solve this problem, they will lose yet another customer.
11-30-2018 05:51 PM
Here's another less than delighted customer. I have a perfectly good Canon Lide 210. I upgraded my OS, and now I can't use the scanner. This is criminal, not because you've ripped me off, but because we now have another piece of electronic junk for the scrapheap
I don't know all the fine print on Canon's guarantee, but here's the fine print on mine: I'll never buy so much as a lens wipe from Canon again, and I'll tell anyone and everyone I can about my wonderful experience with Canon.
01-22-2019 06:31 PM
I have an Lide 210 scanner that I was using with macOS 10.14. It sounds like there may not be a driver for that scanner. Let me know if that is correct. Also, if there is no driver, could you recommend a replacement model that would be comparable to the Lide 210. Thanks.
01-22-2019 06:38 PM
I just read through the thread again. It sounds like the Lide 220 will work with macOS 10.13 and 10.14. Based on the model name it sounds like it could be comparable to the Lide 210. Could you confirm?