05-05-2020 06:32 PM
Recently upgraded to macOS 10.15.4 and suddenly the Capture on Touch SW for the P215 which had qworked flawlessly under previous versions of macOS stopped working with a popup from the OS saying it was no longer compatible with the OS. Subsequent investigation revelas this is a 32bit versus 64bit issue with Catalina (macOS 10.15.4) only using 64bit applications and programs. Since I use this scanner with both my iMac and MacBook Air, I really need some kind of option to continue scanning. Any insight or assistance would be most welcome
05-06-2020 10:49 AM - edited 05-06-2020 10:53 AM
There is no Catalina (64bit) driver avaialble for the P215. The High Sierra driver works in Mac OS through Mojave.
Apple decided to stop supporting 32bit software.
Formula-P215II (Second gen)
Support is not discontinued intentionally, sometimes the hardware is not capable of the new OS architechture. Canon will often offer a purchase discount towards a new product when a existing product goes out of software support.