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New Contributor
Posts: 1
Registered: ‎05-05-2020

Need driver/SW for P215 scanner under macOS 10.15.4

Recently upgraded to macOS 10.15.4 and suddenly the Capture on Touch SW for the P215 which had qworked flawlessly under previous versions of macOS stopped working with a popup from the OS saying it was no longer compatible with the OS.  Subsequent investigation revelas this is a 32bit versus 64bit issue with Catalina (macOS 10.15.4) only using 64bit applications and programs.  Since I use this scanner with both my iMac and MacBook Air, I really need some kind of option to continue scanning.  Any insight or assistance would be most welcome

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Esteemed Contributor
Posts: 2,159
Registered: ‎11-19-2017

Re: Need driver/SW for P215 scanner under macOS 10.15.4

[ Edited ]

Greetings,

There is no Catalina (64bit) driver avaialble for the P215.  The High Sierra driver works in Mac OS through Mojave.

 

Apple decided to stop supporting 32bit software. 

 

Two options:

 

Formula-P215II (Second gen)

 

https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/document-scanner/imagefor...

 

or

 

Formula P-208II

 

https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/document-scanner/imagefor...

 

Support is not discontinued intentionally, sometimes the hardware is not capable of the new OS architechture.  Canon will often offer a purchase discount towards a new product when a existing product goes out of software support. 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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