09-01-2016 01:44 AM
I have the problem of My Image Garden freezing also. Specifically when I scan (from the menu from the screen or from the LCD menu on the printer).....same thing happens.....it scans my document, but then it shows the My Image Garden on the screen.....but it is frozen and I have to go to Cntrl-Alt-Del and select My Image Garden, then punch "End Task". I've tried uninstalling My Image Garden and re-installing it, but that does not work.
11-26-2017 04:29 PM
I have a Pixma 922mx inwhich I use Image Garden to print CDs. It usually goes fine, but suddenly in the dialog box it blows up the disc image and moves it off center and it gets to print that way see here:
So I've looked on the boards and searched on Google and haven't found a fix. Could it be my upgrade to Mac OS 10.11.6: (Elc Captain) of do I need to upgrade the OS or...
What could be the fix??
I'm disappointed that Canon doesn't have an easy path to solving issues.
02-17-2018 02:59 PM
I cannot print from my image garden?? Error message is being displayed 4102- change media type and paper size. I've done this several times but still not printing. I've been able to print with other printing software, but not image garden :smileyfrustrated
11-05-2018 07:44 PM
all the other tools in the canon suite work except my image garden....it goes non responsive and i have to end from task manager.
Very disapointing considering i have just bought the printer and installed drivers and software direct for canon as instructed in set up (assumtion here is that this is the latest revision of the software)
What is the fix canon?.
11-05-2018 12:42 AM
I ended up using InDesign and finding a CD template online which I reworked to design any CD. I must say is works perfectly, just takes longer. Print dialog box and everything works. My Image Garden was easy for q2uick stuff. Sorry the techies at Canon can't seem to or don't want to fix it.
01-06-2019 08:56 AM
I have Win 7 x64 system, and the darn software freezes each time I give a command. I may be lucky to have one print, but then it's stop. Some times I can press Alt+Ctrl+Del and shut it down, other times I have to reboot the computer to be able to restart My Image Garden as it won't respond to a restart of it. I have looked for updates but apparently there's no update since january '18. I love how I can stop the printer from expanding the borders when I do a full page print, but when you can only do a print once in a while it's not worth it unless it's just for a page or two. I see no Canon support is replying to any questions so I guess I'll just have to stick with prints from Photoshop Elements and scrap the full page prints.