01-19-2014 09:20 AM
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01-19-2014 11:40 AM
01-24-2014 02:29 PM
This is a very common problem. I have a CanoScan 9000F and at least once every 5 attempt, I get error code 5,202,54. Sometimes the only way to fix it is to shutdown the PC and start again, sometimes I had to reinstall the driver: a lengthy process! I asked several time Canon to provide a fix but it looks like Help Desks are designed to prevent customers to submit requests to development team, so there was no way to have a patch. I wonder where is the value to have good hardware if the software to use it is so poor.
06-29-2017 08:25 AM
This problem exists since 2012 and Canon development team continue to ignore it. I still have it and I changed three Canon scanners. The problem is related to the driver. As many hardware manifacturer, Canon demonstrates to be VERY WEAK in software.