General Printer Discussion

[NECusumano]

My MP Navigator is 5.0. Do you know if there is any work around for this Mojave issue? I don't think I could go  back to the 3.1 version of it.

Thanks!

[lcgaras]

THANK YOU!!! 

This did not quite work for me (running Mojave now), but I had previously been using the MP Navigator EX 1.0 with my MX310 printer/scanner (on Mountain Lion?).

I had to go digging for the 3.0 and 4.0 versions, so here are the links:

Ver. 3.1.5: https://in.canon/en/support/0200328215/2

Ver 4.0.6: https://asia.canon/en/support/0200572715/1

I also copied all the .plist files from my EX 1.0 application, and I didn't see it on the v.3 or v.4 .plist files. Unfortunately, the v.4 only lets me select an MX350. Hopefully this works for someone with a newer printer!

[Blueberry]

Thank you, it worked perfectly! First removed all old MP software and then installed the MP Navigator from the link. Works again as usually! Learned: Keep calm and read!

Best Blueberry!

[JACook]

Many thanks Robp!

After copying the necessary plist files from 3.1 into 4.0, my MX860 is once again able to scan using Mojave.

This is my second round with this issue (first was when I went to High Sierra), and both times Canon was absolutely no help.

And now, given the solution you provided, I can only conclude they intentionally left us out in the cold.

If they were hoping this would cause me to buy a new MFP, well...  I eventually will, I suppose, but no way it will ever be from Canon.  I have a very strong aversion to turning a perfectly functional piece of equipment into e-waste.

[georage]

MP Navigator X and macOS Mojave. My father has a canon scanner Lide 110 that uses MP Navigator X. That software does not longer work with macOS Mojave, it wont even start. ... Preferably software that detects multiple photos and saves them individually as jpegs.

visit: official wendyswantoknow

[Blueberry]

Hi Georage,

I have the same scanner and it works perfectly again. Important: remove all old installations and then make a new installation

from one of these links (posted by Icgaras):

Ver. 3.1.5: https://in.canon/en/support/0200328215/2

Ver 4.0.6: https://asia.canon/en/support/0200572715/1

after a restart it should work again,

Best Blueberry 

[caboyd53]

I have a new computer using Mojave I have a CanoScan 9000F Scanner.  I have been reading that I need to have MP Navigator EX 3.1 installed before I can go to the link and download version 4 and copy the .plist. But since I have a new computer I can not get 3.1 What would you suggust for me to get my Scanner working?  I did the IJ Scan Utility and it says to connect my USB cable, it is connected.  I am at a loss as to what to do. I have read that you have help others I hope you have a solution for me.  Thank you

[rwfossum]

Download the Cannon IJ Network Tool from the Canon Knowledge Base (just google "Canon IJ Network Tool" and it will bring you the the right page to download it) and once downloaded, execute the IJ Tool program. It will find your canon printer on the network, and select your printer name, then click on "configure" to reset the printer's settings automatically. Once done, use the "Image Capture" as part of your MAC OS to scan your doc's.