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New Contributor
Posts: 1
Registered: ‎07-01-2018

Re: MP Navigator EX will not work

i installed windows 10 on new computer. Also installed my Canon MX 890. Everything worked fine.

 

Today, got around to re-installing the MP navigator, which i've used for years on my windows 7 desktop

Navigator wouldn't open.

 

SOLUTION:  after trying lots of different things, this worked:

 

i uninstalled the printer and re-installed using the driver from Canon site. and now everything  is good.

I must have installed the printer with a Windows 10 driver, which made the scanner software not work

New Contributor
Posts: 1
Registered: ‎01-22-2019

Re: MP Navigator EX will not work

This worked for me too, thank you for sharing!  I uninstalled the printer.  I downloaded the Driver that was not for Windows 10. Downloaded the MP Naviagtor EX again and it worked!

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