07-01-2018 03:05 PM
i installed windows 10 on new computer. Also installed my Canon MX 890. Everything worked fine.
Today, got around to re-installing the MP navigator, which i've used for years on my windows 7 desktop
Navigator wouldn't open.
SOLUTION: after trying lots of different things, this worked:
i uninstalled the printer and re-installed using the driver from Canon site. and now everything is good.
I must have installed the printer with a Windows 10 driver, which made the scanner software not work
01-22-2019 03:22 PM
This worked for me too, thank you for sharing! I uninstalled the printer. I downloaded the Driver that was not for Windows 10. Downloaded the MP Naviagtor EX again and it worked!