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New Contributor
Posts: 1
Registered: ‎07-01-2018

Re: MP Navigator EX will not work

i installed windows 10 on new computer. Also installed my Canon MX 890. Everything worked fine.


Today, got around to re-installing the MP navigator, which i've used for years on my windows 7 desktop

Navigator wouldn't open.


SOLUTION:  after trying lots of different things, this worked:


i uninstalled the printer and re-installed using the driver from Canon site. and now everything  is good.

I must have installed the printer with a Windows 10 driver, which made the scanner software not work

New Contributor
Posts: 1
Registered: ‎01-22-2019

Re: MP Navigator EX will not work

This worked for me too, thank you for sharing!  I uninstalled the printer.  I downloaded the Driver that was not for Windows 10. Downloaded the MP Naviagtor EX again and it worked!

New Contributor
Posts: 1
Registered: ‎11-14-2019

Re: MP Navigator EX will not work

Most of you will probably not be able to make MP Navigator EX ever work, without some nearly impossible technical girations, as above.  But you can make your Canon scanner work without it, fairly easily.  Forget MP Navigator EX.  I use an older version of Adobe Photoshop, in the CS5 suite.  With only the standard pre-Windows 10 Canon driver for my CanoScan 8800F installed, and with the scanner turned on and connected to a USB port on my computer,:


1. Under the File tab, click on Import .

2, In the drop down window, click on the WIA support... choice.

3. Another window comes up showing your active scanner as the acquisition device, and you can click on a Scan   button.  Do so.

4. The image loads in the Photoshop work space and it can be modified/cropped/edited/saved/exported in the usual way.


All of this is with no thanks to those great folks, toiling away tirelessly, trying so hard to make their hardware and software obsolete, iincompatible, and impossible for us to rapidly as possible.  We are forced to waste and throw away thousands of tons of fine, fully functional hardware and software every year, unnecesssarily in many cases.  I'm a resister. 


Yes, the original pre-Windoews 10 driver for the scanner works fine within Windows 10, without trying to figure ojut how to set it up in "compatible" mode or anything else.

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