04-22-2019 10:37 AM
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04-27-2019 07:01 PM
09-11-2019 03:40 PM
Windows 10, Canon imageFORMULA DR-C225 scanner, same issue.
I get this error message
"Microsoft Visual C++ Runtime Library
Program: C:\Program Files (x86)\Canon Electronics\DRC225\TouchDR.exe
abnormal program termination"
I tried installing, reinstalling, do the reinstall with the runtime libraries, no luck, always this error message.
09-11-2019 06:03 PM
Yes, same problem, on my old Sony Vaio S13 which I bought back in 2013, it worked. On this new Dell Precision 7530, it doesn't. It is really annoying. Everything else works, except this software for the scanner.
Did you find any good third party software application to use?
11-03-2019 05:08 AM - edited 11-03-2019 05:10 AM
Same error here with Windows10 x64 and the DR.C225W. It's almost catastrophic to pay almost 400 bugs for a scanner and then it becomes completely useless due to a software update. I'm not even able to download old versions of the capture one touch software, which may still works.
Please commit that you can reproduce this failure and you are working on a solution.
11-03-2019 05:38 AM
11-03-2019 09:28 PM