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New Contributor
Posts: 2
Registered: ‎08-18-2019
Accepted Solution

Dead/404 links for drivers/software for the CanoScan LiDE 220 on Canon's websites worldwide

[ Edited ]

For example, the USA site's download page: https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/photo-scanner/canoscan-li...

 

Try going to any Windows download of either the the main software package (CanoScan LiDE 220 Full Driver & Software Package (Windows 10/10 x64/8.1/8.1 x64/8/8 x64/7/7 x64/Vista/Vista64/XP) released on 07/22/15) or the updated 1.03 driver. Both links go to 404. 

 

For example, the link to the main package leads me to this broken link: http://gdlp01.c-wss.com/gds/1/0100006031/01/win-lide220-1_0-ucd.exe

 

Have tried Canon's Canada, UK, Thailand, Vietnam, South African sites. All direct you to the same links and therefore don't work.

 

Best guess: CDN or similar isn't working as expected.

 

I have a shiny, wrapped CD of software right here next to me... but since it's 2019, no optical drive to read it.

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Product Expert
Posts: 2,902
Registered: ‎07-28-2014

Re: Dead/404 links for drivers/software for the CanoScan LiDE 220 on Canon's websites worldwide

Hi hpka,

 

The links for the CanoScan LiDE 220 are working.  Please try again.  If the issue persists, please try using a different web browser.

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New Contributor
Posts: 2
Registered: ‎08-18-2019

Re: Dead/404 links for drivers/software for the CanoScan LiDE 220 on Canon's websites worldwide

Humm.. have a suspicion PiHole is blocking this.


Chrome and Firefox had the same results but when I tested with my phone connected to LTE it did work.

 

I disabled PiHole for 30 seconds and the links did work, although my work's filtering tool also warned me that I was about to download something (expected).

 

Ok - false alarm. To anyone reading this, disable pihole.

Highlighted
Product Expert
Posts: 2,902
Registered: ‎07-28-2014

Re: Dead/404 links for drivers/software for the CanoScan LiDE 220 on Canon's websites worldwide

Thanks for the update!

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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