General Printer Discussion

[tom74]

Ran the regisrty download but still getting the "Device could not be locked - check that6 another app isn't using the device (-4630)

Anyone know anything about this?  It is happening to 2 of the 3 scanners we recently got - 

[tom74]

c'mon - surely someone has had this error before - 

[tom74]

Ok, something else is that different - at the office it works fine - at home through wi-fi and vpn it gets that error - although i have 2 other users that work from home fine -