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New Contributor
Posts: 3
Registered: ‎06-25-2020

DR-C225II Scanner

Ran the regisrty download but still getting the "Device could not be locked - check that6 another app isn't using the device (-4630)

 

Anyone know anything about this?  It is happening to 2 of the 3 scanners we recently got - 

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New Contributor
Posts: 3
Registered: ‎06-25-2020

Re: DR-C225II Scanner

c'mon - surely someone has had this error before - 

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New Contributor
Posts: 3
Registered: ‎06-25-2020

Re: DR-C225II Scanner

Ok, something else is that different - at the office it works fine - at home through wi-fi and vpn it gets that error - although i have 2 other users that work from home fine - 

 

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