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New Contributor
Posts: 2
Registered: ‎10-30-2018

DR 9080C skipping pages

I have a DR 9080C scanner that is consistently skipping pages.  I've replaced rollers and cleaned everything.    Any suggestions on what else I can check?

 

Thanks

New Contributor
Posts: 1
Registered: ‎11-28-2018

Re: DR 9080C skipping pages

Is it grabbing more than one page at a time? If that is the case, use the canon driver to detect multiple pages. Is it skipping every other page? You have it turned to scan 1 page and not both sides. Need more info and better description to give help. I have this scanner for many years now and have scanned hundreds of thousands of pages without a problem on Windows 7.
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New Contributor
Posts: 2
Registered: ‎10-30-2018

Re: DR 9080C skipping pages

Thank you for the information.    2 pages were being pulled thru when the problem happened.  I checked those settings you mentioned before.   I've also instructed users to fan their documents more plus I did an agressive cleaning and replaced the rollers a couple more times.   The problem appears to be resolved at this point..  I really don't know what resolved the problem - probably a combination of everything.   Gut feeling is telling me it was bad rollers.  

 

This  scanner has been great for several years.  This was the first we've experienced issues.

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