12-04-2018 09:32 AM
12-05-2018 12:03 PM
Hi Ighostult,
So we can assist you, we will need to gather some more information. Please write back with answers to the following questions:
We look forward to your reply.
12-06-2018 04:31 AM
12-13-2018 10:31 AM - edited 12-13-2018 10:31 AM
Hi lghostult,
The may be a firewall or security setting on the Windows 10 computer that is not allowing the files to install. I would recommend contacting Microsoft and let them know that your Windows 8.1 had no issues install the scanner driver. They will be able to troubleshoot your Windows 10 computer.
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