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Canoscan 9000f setup won't run on MacOS 10.13.3 Beta

Donman
Apprentice

Hello,

When I try to run the Setup program downloaded by the Install CD setup.html for my CanoScan 9000f Mark2 on MacOS 10.13.3 Beta, the program crashes with a "Setup quit unexpectedly." error.

 

I can include the crash information if desired.

 

I was able to find the CanoScan 9000f Mark2 in your Support section and download & install;

 - 9000F Scanner Driver Ver.16.1.0b (Mac)

 - MP Navigator EX Ver. 3.1.5 (Mac)

 

Is this the same software that would have been installed by the Install CD downloaded installer, or different?

 

Thanks,

Don

 

 

 

1 ACCEPTED SOLUTION

jrhoffman75
Legend
Legend

https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/can...

 

I see 19.0.1b

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

View solution in original post

2 REPLIES 2

jrhoffman75
Legend
Legend

https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/can...

 

I see 19.0.1b

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Patrick
Product Expert
Product Expert

Hi Donman.

 

Please make sure that you are accessing the downloads for the CanoScan 9000F Mark II, not CanoScan 9000F.

 

You will find the downloads that you are looking for in the link that was provided in the previous post from John Hoffman.

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