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Occasional Contributor
Posts: 5
Registered: ‎05-10-2016

Canon my image garden insufficient memory

Message states " the process cannot be continued because of insufficient memory" I deleted several images. Still won't work. Trident direct print via cord. Won't work

Super Contributor
Posts: 229
Registered: ‎11-17-2014

Re: Canon my image garden insufficient memory

Hello Kfitz!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/Canon-Support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

Honored Contributor
Posts: 5,487
Registered: ‎11-13-2012

Re: Canon my image garden insufficient memory

In addition to what Jenine said, what is Trident direct print?

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
Occasional Contributor
Posts: 5
Registered: ‎05-10-2016

Re: Canon my image garden insufficient memory

Auto correct is well, obnoxious.  😊. I tried direct print via cord 

Occasional Contributor
Posts: 5
Registered: ‎05-10-2016

Re: Canon my image garden insufficient memory

Windows 10. I rebooted everything and got a print done but would like to know how to permanently correct this issue. Thank you

Honored Contributor
Posts: 7,582
Registered: ‎08-13-2015

Re: Canon my image garden insufficient memory


@Kfitz wrote:

Windows 10. I rebooted everything and got a print done but would like to know how to permanently correct this issue. Thank you


You computer may not have sufficient RAM, or Paging File disk space, to process large image files.  How much RAM does your system have?  Running out of memory can be especially acute when you have images with high DPI values, and/or when you attempt to resize an image and print it at the same time [fit to print].

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
Occasional Contributor
Posts: 5
Registered: ‎05-10-2016

Re: Canon my image garden insufficient memory

Thanks. My laptop is old and full. I'll get it cleaned up some more. 

Honored Contributor
Posts: 5,487
Registered: ‎11-13-2012

Re: Canon my image garden insufficient memory

While a full HD might be the problem it is more likely a RAM issue. How much memory does your machine have.

John Hoffman
Conway, NH

1D X, Rebel T5i, Many lenses, Pixma PRO-100, MX472, LRCC Classic
New Contributor
Posts: 1
Registered: ‎10-30-2016

Re: Canon my image garden insufficient memory

Did you ever get this resolved?  If so, can you advise on how?

 

Thanks!

New Contributor
Posts: 1
Registered: ‎11-09-2018

Re: Canon my image garden insufficient memory

Hello,

 

it is the same problem here.

 

I did a print with a 8*10 picture layout some weeks ago without a problem. But today I'm getting the reported error while trying to print a 6*8 picture layout. The pictures I use are from the same source, with the same resolution.

 

I have got a laptop running on windows 10 (64bit) and 16 GB RAM. I am printing with a Pixma Pro-1.

 

Greetings from Germany and thanks for your help!

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