05-17-2019 08:04 AM
I have been using this scanner for some time and its very good.
Today I have suddenly been getting an error messeage that reads:
Release locking switch. detach USB cable and reconnect
Scanner will be closed.
I have tried all this to no avail.
Solved! Go to Solution.
05-18-2019 06:20 AM
To troubleshoot this issue, I recommend disconnecting the scanner from your computer and uninstalling the scanner driver. After the drivers are uninstalled, restart the computer.
Once the computer is fully restarted, install the driver from the Canon website. Click HERE to access the Canon website. After the driver is installed, restart the computer again, and reconnect the USB cable.
Perform a test scan.