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Canon Scanner LIDE 220 Code 2,179,12

VicQuayle
Apprentice

I have been using this scanner for some time and its very good.

Today I have suddenly been getting an error messeage that reads:

 

Release locking switch. detach USB cable and reconnect

Scanner will be closed.

Code 2,179,12

 

I have tried all this to no avail.

 

Any suggestions?

1 ACCEPTED SOLUTION

Caemene
Rising Star

Hi VicQuayle,

 

To troubleshoot this issue, I recommend disconnecting the scanner from your computer and uninstalling the scanner driver. After the drivers are uninstalled, restart the computer.

 

Once the computer is fully restarted, install the driver from the Canon website. Click HERE to access the Canon website. After the driver is installed, restart the computer again, and reconnect the USB cable.

 

Perform a test scan.

View solution in original post

4 REPLIES 4

Caemene
Rising Star

Hi VicQuayle,

 

To troubleshoot this issue, I recommend disconnecting the scanner from your computer and uninstalling the scanner driver. After the drivers are uninstalled, restart the computer.

 

Once the computer is fully restarted, install the driver from the Canon website. Click HERE to access the Canon website. After the driver is installed, restart the computer again, and reconnect the USB cable.

 

Perform a test scan.

Thank you - it works again.

I have been using this scanner for some time and its very good.

Today I have suddenly been getting an error messeage that reads:

 

Release locking switch. detach USB cable and reconnect

Scanner will be closed.

Code 2,179,10

 

I have tried all this to no avail.

 

Any suggestions?

I have been using this scanner for some time and its very good.

Today I have suddenly been getting an error messeage that reads:

 

Release locking switch. detach USB cable and reconnect

Scanner will be closed.

Code 2,179,10

 

I have tried all this to no avail.

 

Any suggestions?

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