cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon MP Navigator EX 3.15 crashes when CanoScan 9000F is scanning a film

Kraken
Apprentice

Initially it was giving me an error stating that it couldn't find my film when I attempted to scan it.

 

I repositioned the film in the scanner and tried again. Now the application is crashing to desktop during the film scan without any messages.

 

The scanner's autoscan function works fine with regular photos. I'm using a Windows 10 Pro (version 1909).

 

 

If this isn't the correct forum subsection, please redirect me.

0 REPLIES 0
National Parks Week Sweepstakes style=

Enter for a chance to win!

April 20th-28th
Announcements