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Posts: 1
Registered: ‎02-04-2018

Canon CANOSCAN LIDE210

My scanner  model LiDE 210 has developed many black vertical lines on all the page scan modes .  Have cleaned glass, but i would think that it is in the processing of the scanned image  . Ideas ? txs  
Product Expert
Posts: 1,790
Registered: ‎07-28-2014

Re: Canon CANOSCAN LIDE210

Hi rodsisca,

 

The lines in scans from your CanoScan LiDE 210 may be resolved by performing a few calibrations. To perform these, please follow these steps:

 

1. Open the MP Navigator EX.

 

2. Click on Photos/Documents (Platen).

 

3. Place a checkmark next to "Use the scanner driver".

 

4. Click the green Open Scanner Driver button. ScanGear will appear.

 

5. Click the Advanced mode tab at the top.

 

6. Click the Preferences button at the bottom.

 

7. Click on the Execute button next to Platen Calibration.

 

8. Perform 3 calibrations and then attempt to scan.

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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