02-19-2018 06:07 AM
02-28-2018 12:47 PM
02-28-2018 01:41 PM
Hello Somy!
Welcome to the Canon Forums and thanks for your post!
The CanoScan LiDE 220 uses an A to mini B USB cable. If you have additional questions please contact our Technical Support Team at 1-800-OK-CANON (1-800-652-2666). They are open Monday through Friday from 10 am to 10 pm ET, excluding holidays.
We hope this information was helpful!
02-28-2018
03:44 PM
- last edited on
02-28-2018
03:48 PM
by
SamanthaW
Sorry for wrong text.
USB 2.0 Hi-Speed A/B Cable with Ferrite Chokes
This cable has solved my problem and my scan is now Ok again.
[Mod Note: Removed 3rd party link per Forum Community Guidelines.]
Buy it everywhere.
Best regards,
Dan
03-10-2018 03:01 PM
Thank you Dan1959,
But the original Canon cable is already with Ferrite Choke??
03-13-2018 10:25 PM
I changed the cord to a different USB port on my PC and it worked perfectly fine. ?? it just maybe needs a higher power USB port....
regards,
Deb
04-05-2018 07:06 AM
I had this same issue, contacted Canon upport and they just told me to uninstall and reinstall the drivers.
The solution that I found to work for me was to use the windows store scanner app. This works every time.
05-01-2018 05:06 AM
Re. "The solution that I found to work for me was to use the windows store scanner app. This works every time" - which scanner app have you found works for you. There are several.
Thanks.
05-04-2018 11:38 AM
@Somywrote:
Hello,
I have the same problem with Windows 10 and num error 2,156,55!!
It's my second scan Lide220, because I thought it was my scanner didn't work and brought to the shop...
Should I bring back again??
Somy,
The drivers will have to be uninstalled and reinstalled. The software is attempting to access your old scanner.
Disconnect the USB cable from the scanner. Then uninstall the IJ Scan Utility and CanoScan LIDE 220. Once this has been done, visit www.usa.canon.com to download and reinstall the latest drivers.
If you continue to have difficulties, find more help at Contact Us.
06-16-2018 07:00 AM - edited 06-16-2018 07:00 AM
Hello,
After many uninstalled and reinstalled, now the scanner works !!!
Thank to your latest drivers!!
Thank you to all of you !!
Take care!
Somy
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