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New Contributor
Posts: 2
Registered: ‎02-09-2019
Accepted Solution

CanoScan 9000F MarkII - driver won't install on MacOS 10.14

I've downloaded the installation software for my new CanoScan 9000F MarkII scanner.  After I select "Yes" on the License Agreement step (Step 1), the setup freezes on this screen and doens't continue.

 

New Contributor
Posts: 2
Registered: ‎02-09-2019

Re: CanoScan 9000F MarkII - driver won't install on MacOS 10.14

I solved my problem.  Rather than using the downloaded driver link provided by the CD ROM that came with the scanner, I downloaded the drivers from the Canon product site:  https://www.usa.canon.com/internet/portal/us/home/support/details/scanners/film-negative-scanner/can...

 

The drivers/software downloaded from their installed easily and now my scanner if fully operational.

 

Regards,

~ Terri

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