12-20-2017 10:42 PM
Since I upgraded from Win 7 to Win 10 I have not been able to use my 8600F scanner. As advised, I did the following:
Unfortunately, the scanner still is not working.
Using Start, Settings, Devices, Printer & scanners, CanoScan, Manage Open Scanner, Preview (or Scan), it makes the scan, but the image is black.
Using Photoshop Elements 15, the scanner is recognized as "WIA CanoScan 8600F" but the scanned image is black.
I would appreciate if anyone can give me detailed advice how to make my CanoScan 8600F work with my Windows 10, version 1709.
Thank you very much,
03-26-2018 11:06 AM
The 8600F does not appear to be compatible with Windows 10. For more details about this, find more help at Contact Us.
03-29-2018 10:10 PM
I must beg to differ, I've been running Windows 10 Pro 64 Bit since May 2015 and the 8600F works fine, I still have the original install disc marked 2007, in fact I just upgraded my computer to a Rayzen7 1800 CPU with an asrock X370 motherboard and re-installed all my Software. I only install Canon Toolbox 5 and Presto! PageManager 7.15, I only use it for scanning.
I even have a 2000 version of Quickbooks 8.1 running fine.
05-04-2018 11:47 AM
The CanoScan 8600F is not supported with Windows 10. Windows 7 or Windows 8 drivers should function in the Windows 10 environment with some limitations which are currently unknown to Canon. You can try using the older drivers, but please note that this is not supported and would be performed at your own risk.