12-07-2017 08:18 AM
I'm trying to scan a few documents as pictures with my Canoscan Lide 120 and it's scanning my document in sections. For example, instead of scanning the entire document as one photo, my document gets split into two or three different pictures and some part of the whole page is not scanned. Sometimes it scans only a part like- any one third of the whole page. I am very upset. Please help. Anyone know how to fix this? From the IJ SCAN UTILITY I click PHOTO in order to scan. My operating system is Windows 10.
02-05-2018 04:21 PM
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.