01-19-2013 10:24 AM
01-27-2013 08:19 PM
Hello hoppyron,
To try and resolve paper feeding issues, with a flashlight or other bright light, please check the paper feed area of the printer and verify that there are no paper jams or obstructions that may be causing the paper to feed incorrectly. Once this has been done, if you still experience difficulty, we can perform a roller cleaning on the unit to try and resolve the issue. Please follow the steps below to perform a roller cleaning:
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04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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