Scanner LiDE 400 - stripes defect

[Vity]

2 hours ago I unboxed a brand new Canon LIDE 400.

I started to test it, but I see stripes on the left side for every scan. See following pictures:

1) ScanGear preview - white paper as background

2) Result of the scan, white bright paper as a background + postcard - there are visible stripes over the postcard as well

Is it repairable, is it a defective piece? Should I ask for a replacement? What's the cause?

Thank you.

[Patrick]

Hi Vity,

Because your scanner appears to require service, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com