12-23-2022 01:25 AM
And the Fedex tracking has no update for 10 days. Whom should I talk to? Canon or Fedex? Thanks.
12-23-2022 08:21 AM
Hi! If your product has already shipped out from our facility, you would need to contact FedEx as they would now have custody of the package. You can call them at 1-800-GO-FEDEX (1-800-463-3339). Our sales team is also available weekdays and Saturdays (except holidays) at 1-800-385-2155.
Hope this helps!
12-23-2022 01:46 PM
Thanks Danny. Let me call Fedex first. But it is still weird that My Order page doesn't have the item: the EF to R adapter.
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
EOS R6 Mark II - Version 1.2.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.