I usually have no problem downloading my pictures and videos. However, now my laptop or my PC computer is not recognizing the device, after I plug it into my USB port, then turn it on. Usually when I plug in any device there is a musical note, which lets me know the device is active on my computer, now there's nothing. I'm not sure if I need to insert a disc, which I do not have, or download a driver? HELP!
The community is eager to assist! To ensure the most accurate information is provided, we’ll need to know the version of Windows or Mac in use. We look forward to hearing back from you!
