cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA iP8720 "Pizza wheel" marks on glossy paper

denisemonteiro
Apprentice

Hello, I’m reaching out because my Pixma IP8720 inkjet has recently started showing pizza wheel marks on the paper. However, this is only happening with glossy paper. Could you please let me know how to fix this?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi denisemonteiro,

What version of Windows is installed on your computer?
If you are using a Mac, what version of the macOS is installed?

Are you using your iP8720 with a USB cable?  Or are you using it wirelessly?

What is the application that you are using to print your images?

Are you using Canon paper?  If not, please try printing your image using Canon glossy paper.
Do the marks appear when using Canon glossy paper?

Who is the manufacturer of the paper you are using and what is the exact product name?

 

 

 

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Avatar
Announcements