Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 1
Registered: ‎08-28-2018

shooting in raw but uploading as jpeg

[ Edited ]

I shot a session in. (L) raw just as I always do. When I plugged my CF card in and pulled up my image folder in my computer (PC) the images show as JPEG I tested another card and the same thing happened. My camera is showing raw and my computer is showing jpeg. Any idea why this may be happening? I've never had this issue in the past. 

[link removed per forum guidelines]

Highlighted
Moderator
Posts: 1,755
Registered: ‎07-08-2013

Re: shooting in raw but uploading as jpeg

Hi, princemoga!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof), which software you're using, and which Canon camera you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

Highlighted
VIP
Posts: 9,642
Registered: ‎08-13-2015

Re: shooting in raw but uploading as jpeg


@princemoga wrote:

I shot a session in. (L) raw just as I always do. When I plugged my CF card in and pulled up my image folder in my computer (PC) the images show as JPEG I tested another card and the same thing happened. My camera is showing raw and my computer is showing jpeg. Any idea why this may be happening? I've never had this issue in the past. 


What camera body are you using?  

----------------------------------------------------------------------------------------------------------------------------------------------------------

"Doctor told me to get out and walk, so I bought a Canon."
Highlighted
VIP
Posts: 12,530
Registered: ‎12-07-2012

Re: shooting in raw but uploading as jpeg

"My camera is showing raw and my computer is showing jpeg."

 

Did you check to see if the cr2 files were there? On the card and/or on the computer  Do this first before we analyze.

EOS 1DX and 1D Mk IV and several lenses!
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement