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New Contributor
Posts: 1
Registered: ‎08-28-2018

shooting in raw but uploading as jpeg

[ Edited ]

I shot a session in. (L) raw just as I always do. When I plugged my CF card in and pulled up my image folder in my computer (PC) the images show as JPEG I tested another card and the same thing happened. My camera is showing raw and my computer is showing jpeg. Any idea why this may be happening? I've never had this issue in the past. 

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Moderator
Posts: 1,619
Registered: ‎07-08-2013

Re: shooting in raw but uploading as jpeg

Hi, princemoga!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof), which software you're using, and which Canon camera you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

VIP
Posts: 8,177
Registered: ‎08-13-2015

Re: shooting in raw but uploading as jpeg


@princemoga wrote:

I shot a session in. (L) raw just as I always do. When I plugged my CF card in and pulled up my image folder in my computer (PC) the images show as JPEG I tested another card and the same thing happened. My camera is showing raw and my computer is showing jpeg. Any idea why this may be happening? I've never had this issue in the past. 


What camera body are you using?  

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
VIP
Posts: 11,216
Registered: ‎12-07-2012

Re: shooting in raw but uploading as jpeg

"My camera is showing raw and my computer is showing jpeg."

 

Did you check to see if the cr2 files were there? On the card and/or on the computer  Do this first before we analyze.

EOS 1DX and 1D Mk IV, even less and less other stuff.
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