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canon 4000 IS troubleshooting lens error message will shut off automatically restart.

lidmar
Apprentice

canon 4000 IS

lens error message will shut off automatically restart.

Does not resolve itself.

1 REPLY 1

Richard
Product Expert
Product Expert

Hi Lidmar,

 

First, please try this:  Remove the battery pack from the camera and close the battery compartment.  Now Press and hold down the power button for 5 seconds.  Replace the battery pack and turn the camera on.

 

If your camera works normally, you're ready to start shooting.  If the issue persists, we recommend that you send your camera in for service.  You may arrange service for your camera here.

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