12-04-2012 01:34 PM
Hi coryewhite! In order for our Subject Matter Experts to properly asses your problem, they will need to know a little more about your situation! If you can please respond with the model of your camera and the operating system of your computer (Windows XP/Vista/7/8 or Mac OS 10.x), we’ll be glad to have someone look into it further for you. Thank you!