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I took a video on the "auto" setting and it won't import to my computer.

rachelh
Apprentice

I accidentally recorded some videos on the "auto" setting instead of the video setting and when I try and import it to my computer it doesn't work. Can somebody please tell me how to import them to my computer. Thanks.

2 REPLIES 2

Crista
Whiz

Hi rachelh! 

Thanks for posting in the Canon Forums!

 

To have a better understanding of your issue, please let everyone know what camera model you are using. That way, community will be able to assist you with suggestions appropriate for your product.


If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

thanks, we got it figured out.

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