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New Contributor
Posts: 1
Registered: ‎01-06-2019

Camera won't connect or save photos on the connect app

Can someone please help. My cannon camera won't save photos on the connect app on my smart phone . It connects to the cannon WiFi it shows the photos on the phone but then when I want them to save it just says can't find item 🙁 please help!!!!
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Moderator
Posts: 538
Registered: ‎06-05-2013

Re: Camera won't connect or save photos on the connect app

Hi Jesslynne87,

Welcome to the Canon forum! So that the Community can help you better, we will need to know what  model camera you are using.  
Any other details you'd like to give will only help the Community better understand your issue.

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email. 

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