05-22-2013 02:47 PM
cant custom white balance my 60d never had this problem before the camera is about a year old and started that today.cant figure this out and tech support didnt sound like they heard of it before.
05-28-2013 04:09 AM
More information is needed.
For example: camera does not provide the menu setting to make any WB changes or, after shooting grey card shot, cannot set WB to that picture, or something on those lines.
In the first situation, possibly having the camera in one of the scene modes probably prevents any WB from being set. In the second example, either there was not enough 'grey' in the picture to set it by, or perhaps it's RTFM time?
06-06-2013 10:21 AM
lol. after shooting the grey card and pressing OK for using that image to white balance right after i press OK it says BUSy PLEASE WAIT. ive set the white balance 100 times before and it always worked until now. ill try your second option again but its plenty of white in all the pics thats i used to balance. thanks,
08-26-2014 10:05 PM
This just happened to me tonight.\
I made a grey card custom white balance and took shots. No problem.Then I made a white card custom white balance (just to see if any difference) and the above busy msg appears. Tried using the grey card image again and still get busy msg.
Now I can't make any custom white balance shots without getting the busy msg.
08-27-2014 05:43 AM
Don't take this as in insult...but are you in Auto mode? I don't think it will even 'offer' WB options. Also, is there a card in the slot? Maybe switching cards will do the trick. Plan B...remove the battery for a couple of minutes.
08-27-2014 09:58 AM
Thanks for replying.
No, not in Auto mode. I was in Aperature mode.
I have used custom white balance many times before.
I tried the battery removal etc. No luck there.
Removed and reinserted card. No help.
I finally got out of this hangup.
I downloaded all images to PC using the Canon EOS software.
Then I deleted all images from card in camera.
Then when I set up custom white balance again, it worked just as expected.
There was a very brief flash of the "Busy..." message and then into the next step to set .
Have no clue as why this suddenly started.
Maybe struck by stray gamma ray burst
08-27-2014 10:06 AM
10-01-2018 07:45 PM
09-28-2020 08:08 PM
Based on the above try formatting the card in camera.