10-30-2016 02:44 AM
" I think there is a production failure at my camera."
Not a likely conclusion. After three different shutters, the likelihood of the shutter being the problem is remote to not possible.
All retailers have a time limit of how long they will accept returns. It is always disclosed up front if you read the details.
10-30-2016 09:51 AM
10-30-2016 10:05 AM
" But they did not habe any interest about the problem."
OK, I'll bite. Why would they if you were beyond the advertised time period?
"... there wold be a solution through canon usa global or europe."
My understanding was it was an "authorized" repair shop? That is not the same thing as real deal Canon. Am I reading you correctly?
I sympathize with you about it being a disasterous situation but I don't agree it is the 5D Mk II. I know from experience by using a 5d2 for many years it is a fine camera. I don't see Adorama being at fault either.
10-30-2016 10:08 AM
10-30-2016 07:11 PM
"Does Adorama sell used?"
Yes they do. If you bought the 5d2 new it means it has several years on it. Do you still think the retailer should be responsible?
10-31-2016 12:15 AM
10-31-2016 09:52 AM
"... do you work for Adorama?"
Not hardly. I have had my issues with Adorama but they were the problem of the store. Yours is not. I have purchased a lot of gear. Way more than most folks do. I personally prefer B&H but I had had issues with them also. Both have always made it right. You must remember it has to be a fault the store caused. Yours is not.
Your main focus is at the retailer rather than my really bad experience.
That is because Adorama in this case is not at fault. Why should they be expected to know how you should handle a problem in Turkey or why three new shutters failed you? Do they have a presence in Turkey? Maybe they do, I dont' know.
I truly feel for you. I know how frustrating this type problem can be but you still need to put the fault where it belongs. In this case, again, it is not Adorama.
10-31-2016 11:13 AM