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New Contributor
Posts: 1
Registered: ‎08-27-2017

canon t3i rebel doesnt accept microphone

hello i have a Canon Eos T3i Rebel and am starting up a youtube channel. since then i have purchased a JOBY tripod and a RODE VideoMicro microphone. when i got the microphone in it has a 3.5mm male to a 3.5 mm male connecting cord. well the t3i has a 2.5mm microphone jack. i then went out and bought an adapter for 3.5mm to 2.5mm and pluged both of those in. now the first time ive used this microphone i put it in movie mode and a message come up on my screen that says (still photos cannot be taken in movie mode) any ideas on what i should do now that i have spent almost $100 on this microphone and cannot use it?

Honored Contributor
Posts: 5,040
Registered: ‎06-25-2014

Re: canon t3i rebel doesnt accept microphone


@bhess9632 wrote:

hello i have a Canon Eos T3i Rebel and am starting up a youtube channel. since then i have purchased a JOBY tripod and a RODE VideoMicro microphone. when i got the microphone in it has a 3.5mm male to a 3.5 mm male connecting cord. well the t3i has a 2.5mm microphone jack. i then went out and bought an adapter for 3.5mm to 2.5mm and pluged both of those in. now the first time ive used this microphone i put it in movie mode and a message come up on my screen that says (still photos cannot be taken in movie mode) any ideas on what i should do now that i have spent almost $100 on this microphone and cannot use it?


Are you sure the socket you're plugging it into is a microphone jack? It sounds as though the camera thinks you're trying to take a (still) picture using a remote trigger or battery grip.

Bob
Philadelphia, Pennsylvania USA
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Esteemed Contributor
Posts: 3,467
Registered: ‎02-17-2016

Re: canon t3i rebel doesnt accept microphone

Yes, you want the lower connector, and I believe it is 3.5mm.

 

I don't know if the T3i supplies phantom power, does your mic require it?

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