05-17-2018 02:48 PM
Hi,
I recently bought i canon 5d mk iii. The on camera display is so grainy, but the photos looks perfect on computer.
Is it normal for this camera or will i have to change the lens.
Thanks everyone
05-17-2018 02:52 PM
05-23-2018 10:31 AM
Hi syshanika,
The sample picture looks like what I would expect with no lens on the camera or an out of focus lens on a blank wall in low-light. It may be a good idea to have our Technical Support take a look at some more samples.
I recommend reaching out to our support team HERE or at the link below.
https://www.usa.canon.com/internet/portal/us/home/support/contact-support/
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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