Windows 8 doesn't recognise EOS 1100d

[traceymilson]

I have a Canon EOS 1100D which isn't connecting to my home computer which has recently been installed with windows 8. On the laptop it works (which also has windows 8). I have downloaded the updated driver but when you turn the camera on it the computer just doesn't recognise it. If I go into 'control panel' then 'devices' it shows the canon icon there as a device but with an explanation mark beside it. When I right click it says it doesnt have an updated driver.

Any suggestions?

Thank you

[RobertTheFat]

Doesn't the 1100D come with the EOS Utility? It should recognize your camera even if the OS doesn't.

[traceymilson]

Yes it does come with EOS utility but it doesn't recognize it either.

[cale_kat]

It sounds like a usb problem. Try a different jack or reinstall Windows.

[traceymilson]

Thanks for thr ideas but I've tried changing usb ports. At the same port though if you put a usb storage stick in it does recognize it.. the computer makes a noise like it knows something is connected but camera turns off after not long and you cant access the photos. It works on laptop which I find strange

[cale_kat]

Look, the thread title is misleading because you've said yourself that your Windows 8 equipped laptop connects just fine. Maybe you're like me and you build your own computers in which case you're on your own...  Haha

[traceymilson]

Im just assuming its windows 8's fault as it worked perfectly fine before we got it. Will keep trying. Hehe