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Win 7 64 bit not seeing 5DMIII. Windows cannot find a driver. Same for my 7D.

SyracuseSteve
Apprentice

Windows is not detecting my cameras. I have a laptop and Desktop (both Win7 64 bit) and the same is happening on both. I plug in the camera using USB cable that came with camera and Windows fails to find a driver. Device Manager shows a yellow exclimation point and shows as "canon camera". I have a work laptop with the same OS and it works fine.  

2 REPLIES 2

cicopo
Elite

Have you tried re installing the software disk that came with each camera?

"A skill is developed through constant practice with a passion to improve, not bought."

jrhoffman75
Legend
Legend

Try the automatic USB troubleshooter:

 

https://support.microsoft.com/en-us/kb/943104

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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