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New Contributor
Posts: 3
Registered: ‎01-10-2020

The EOS RP video resolution settings can't be changed.

After I updated to version 1.4.0, I couldn't change the video resolution; not so sure what went wrong. Does anyone have the same problem?

 

WIN_20200110_22_16_13_Pro.jpg

Respected Contributor
Posts: 1,426
Registered: ‎11-19-2017

Re: The EOS RP video resolution settings can't be changed.

Greetings,

Are you not able to change the settings at all?  When these types of issues occur, the first thing to do is factory reset the camera and attempt to change the setting(s) again.  If this doesn't help, you can try reflashing or contact Canon. 

 

My recommendation is reset, retest and contact Canon if you encounter the same problem. 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixima Pro-100
Esteemed Contributor
Posts: 3,612
Registered: ‎02-17-2016

Re: The EOS RP video resolution settings can't be changed.

Or get into one of the "advanced modes" : PAS or M.

New Contributor
Posts: 3
Registered: ‎01-10-2020

Re: The EOS RP video resolution settings can't be changed.

Thank you for your advice,

I have already tried to reset the settings; however, the video resolution setting page still remained the same. I will contact Canon.
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New Contributor
Posts: 3
Registered: ‎01-10-2020

Re: The EOS RP video resolution settings can't be changed.

Thanks for your reply,

Sadly, I have already attempted to change the settings from the "advanced modes" and the screen still did not allow me change the video resolution.
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