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New Contributor
Posts: 2
Registered: ‎09-26-2018

T3i movies without sound

I want to use my t3i for video with reference sound, but some of my test files have no sound at all. That is, I import to Adobe Premiere Pro and there's only a video component; no audio. 

 

On my last test, I played the file back on the camera and heard the audio. But when I took the SD card to my computer to load it in Premiere, it had no sound. Trying it in VLC, there's also no sound. 

 

This is intermittent -- some files have worked fine. 

 

Any theories?  

 

Thanks in advance!!

 

VIP
Posts: 8,176
Registered: ‎08-13-2015

Re: T3i movies without sound

Are you sure that you are copying the files properly from the SD card?  

You are copying the files from the card before you try to open them, right?

 

How old is your computer?  

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
New Contributor
Posts: 2
Registered: ‎09-26-2018

Re: T3i movies without sound

Yes, yes, and about 18 months.

Thanks...
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